Your Privacy Matters at PyGuru

Introduction

This Privacy Policy explains how PyGuru ("We", "Us", or "Our") collects, uses, stores, and protects your personal information when you use our website at https://www.pyguru.in, our mobile applications, APIs, and all related products and services (collectively, the "Service").

PyGuru is a technology learning and community platform offering programming books (PyBooks), courses (PyCourses), blogs (PyBlog), quizzes (PyQuiz), portfolio content, professional services, and related digital experiences for developers and tech enthusiasts.

By using the Service, you agree to the collection and use of information as described in this Privacy Policy and our Terms & Conditions. If you do not agree, please do not use the Service.

Definitions

For the purposes of this Privacy Policy:

• Personal Data means any information that identifies or can reasonably be linked to an individual, such as name, email address, or account identifiers.

• Usage Data means information collected automatically when you use the Service, including IP address, browser type, pages visited, and device information.

• Account means a registered user profile created to access features such as purchases, enrollments, quizzes, comments, and profile settings.

• Digital Products includes books, courses, downloads, enrollments, and other licensed digital materials available through the Service.

• Service Providers means third-party companies or individuals that process data on our behalf, such as payment gateways, email delivery, or analytics providers.

• You means the individual or entity accessing or using the Service.

Information We Collect

We collect information necessary to operate, secure, and improve the Service. The types of data we may collect include:

Account & Profile Information

When you register or manage your account, we may collect:

• First name, last name, username, and email address
• Password (stored in hashed form; we never store plain-text passwords)
• Phone number (required for some API registrations)
• Profile photo, short bio, and website URL
• Referral code and referral relationships, where applicable
• Authentication provider information (email, Google, Facebook, or Twitter when used via our API)

Purchase & Enrollment Data

When you buy books, enroll in courses, or use paid features, we may collect:

• Order and transaction identifiers, product purchased, and enrollment status
• Amount paid, discounts applied, coupon usage, and GST/tax details for invoicing
• Payment gateway reference IDs and payment status
• Invoice numbers and billing-related records required for compliance

We do not store full credit or debit card numbers. Payment card details are handled directly by our authorized payment partners.

Learning & Platform Activity

When you use learning and interactive features, we may collect:

• Course progress, lesson access, and enrollment history
• Quiz start/end times, scores, duration, and submitted answers
• Book ratings, course ratings, and associated comments
• Portfolio likes, dislikes, and engagement interactions
• Blog comments, replies, likes, dislikes, and emoji reactions

Community & Support Submissions

When you contact us or submit content, we may collect:

• Contact form details: name, email, phone, subject, and message
• Service request details: service type, requirements, email, and phone
• Feedback and testimonials: company, name, position, rating, text, and optional image (available to verified purchasers or enrolled learners)
• Newsletter subscription name and email address

Creator & Payout Information

If you participate in creator or payout programs, we may additionally collect agreement acceptance records, revenue terms, payout-related documentation, and technical audit data such as IP address and browser user agent at the time of acceptance.

Automatically Collected Data

When you access the Service, we automatically collect certain Usage Data, including:

• IP address, browser type and version, and device identifiers
• Pages visited, time spent, and referral sources
• Operating system, mobile device type, and diagnostic logs
• Security and activity logs, including login events and administrative actions

Cookies & Tracking Technologies

We use cookies and similar technologies to keep the Service secure, remember your preferences, and understand how the platform is used.

• Essential Cookies — Required for authentication, session management, checkout, and core site functionality.

• Preference Cookies — Remember choices such as login state and interface preferences.

• Analytics Cookies — Help us measure traffic and improve performance and user experience.

You can control cookies through your browser settings. Disabling essential cookies may limit your ability to sign in, complete purchases, or use certain features.

How We Use Your Information

We use Personal Data for legitimate purposes related to operating and improving the Service, including to:

• Provide, maintain, and personalize the Service
• Create and manage your Account, enrollments, and digital product access
• Process payments, generate invoices, and fulfill purchases
• Deliver course content, quizzes, blog features, and support communications
• Send service-related emails such as verification, password reset, receipts, and important updates
• Respond to contact requests, service inquiries, and feedback
• Monitor usage, detect fraud, enforce our Terms, and protect platform security
• Improve content, features, marketing effectiveness, and overall user experience
• Comply with legal, tax, and regulatory obligations

Sharing & Disclosure

We do not sell your Personal Data. We may share information only in the following situations:

• Service Providers: With trusted vendors who help us operate the Service, such as payment processors, email delivery, hosting, and analytics providers, under appropriate confidentiality obligations.
• Public Interactions: When you post comments, reviews, or other public content, that information may be visible to other users.
• Business Transfers: In connection with a merger, acquisition, restructuring, or sale of assets, subject to appropriate notice where required.
• Legal Requirements: When required by law, regulation, court order, or valid government request.
• Protection of Rights: To protect the rights, property, safety, and security of PyGuru, our users, and the public.
• With Your Consent: For any other purpose disclosed to you and agreed by you.

Payment Processors

Payments for books, courses, and other paid offerings are processed through authorized third-party payment gateways, which may include Paytm, Razorpay, PhonePe, and Cashfree.

When you make a payment, your payment information is submitted directly to the selected gateway and is governed by that provider's privacy policy and terms. We receive only the information needed to confirm payment status, reconcile orders, and issue invoices.

Data Retention

We retain Personal Data only for as long as necessary to fulfill the purposes described in this Privacy Policy, including to provide the Service, maintain business records, resolve disputes, enforce agreements, and comply with applicable law.

Purchase, invoice, and tax-related records may be retained for longer periods where required by law. Usage Data is generally retained for a shorter period unless needed for security, analytics, or legal compliance.

Data Transfer

Your information may be processed and stored on servers located in India or in other locations where our Service Providers operate. By using the Service, you consent to the transfer of information to jurisdictions that may have different data protection laws than your own.

We take reasonable steps to ensure that Personal Data is handled securely and in accordance with this Privacy Policy.

Your Rights & Choices

Depending on applicable law, you may have the right to:

• Access, update, or correct your account information through your profile settings
• Request deletion of certain Personal Data, subject to legal or contractual retention requirements
• Withdraw consent where processing is based on consent
• Opt out of non-essential marketing communications
• Manage cookies through your browser or device settings

To exercise these rights, please contact us using the details in the Contact Us section below. We may need to verify your identity before processing certain requests.

Security of Your Data

We implement commercially reasonable technical and organizational measures to protect Personal Data, including access controls, secure authentication practices, activity logging, and rate limiting.

However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

Children's Privacy

The Service is not intended for children under 13 years of age, and we do not knowingly collect Personal Data from children under 13. If you are a parent or guardian and believe your child has provided us with Personal Data, please contact us so we can take appropriate action.

Users between 13 and 18 should use the Service only with the involvement and consent of a parent or legal guardian, consistent with our Terms & Conditions.

Links to Other Websites

The Service may contain links to third-party websites, payment gateways, social platforms, or external resources. We are not responsible for the privacy practices or content of those third parties.

We encourage you to review the privacy policies of any third-party site or service you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page and, where appropriate, provide notice through the Service or by email.

Your continued use of the Service after changes become effective constitutes acceptance of the updated Privacy Policy. We encourage you to review this page periodically.

Contact Us